USER:

Please, install the language package as per the instructions below.

IT Team:

Run the command on RMM to activate the package.

Japanese - DISM.exe /Online /Add-Capability /CapabilityName:Language.Basic~~~ja-JP~0.0.1.0

Chinese - DISM.exe /Online /Add-Capability /CapabilityName:Language.Basic~~~zh-TW~0.0.1.0

Additional articles for assistance.

Language Accessory Pack for Office - Proofing

Available languages for Windows

Download Microsoft Office IME 2010

Problems using a Japanese or Traditional Chinese IME on a non-Japanese or non-Traditional Chinese version of Windows 10 immediately after installing the April 2018 Update