The following email message regarding ILAC Admin - Due Date For Assets is from our inventory system [email protected].
The purpose of the email is to collect the updated status of each mobile device (e.g. laptop, corporate phones, iPads) from users every 180 days.
System Message:
“Check Out Due Date is in 30 days.
This email is from ILAC IT Inventory System for asset verification purposes. If you have any questions please create a ticket at https://helpdesk.ilac.com/tickets/
Asset #: 004563
Model #: 20NX005XUS
Asset Name: Lenovo T480s i5
Serial #: PC1A1LHW
Person Name: John Anaikar
Location: 767 Yonge Street
Scheduled Date: 06/17/2020"
From now on, please forward the notification to https://helpdesk.ilac.com/ with one of the following status in order for us to update the inventory properly and stop the notification until another 180 days.
Also, the notification is triggered 30 days before the asset check out due date. please copy the message to your ticket on https://helpdesk.ilac.com/ before the due date, otherwise, your device may get disabled from the system.
- Asset Renew in case you are still using it
- Asset Return in case you are no longer using the asset
- Asset Update in case any of the asset information has changed, such as location, asset #, serial #, among others.
Serial # Tag
You can identify the serial # by ILAC barcode tag (please find attached screenshot) on your device. If you don’t have the tag on your device, please submit the ticket to IT Helpdesk and our team member will print it and deliver it to you if you are in any of ILAC campuses.
In case, your device does not have the ILAC tag, you can identify your device by following the articles listed below.