Feb 08, 2019
123
Error message:
Steps to fix it
Method 1: I would suggest you run “Hardware and Devices” troubleshooter to diagnose the exact issue.
Follow these steps to run the troubleshooter:
- Right click on the start button.
- Click the Control Panel.
- Select “Hardware and sound”.
- Next select Devices and printers.
- Right click on the device or printers which you need to troubleshoot and select troubleshoot and follow the onscreen instruction.
Method 2: Also you can update drivers from the Device Manager and check if it helps.
Follow the steps to update drivers from the Device Manager:
- Right click on Start button, type Device Manager and Enter.
- Find the drivers which need to be installed and also see if there are any warning symbols. If yes update the drivers.
- Right click and click on Properties, and go to Driver tab and click on Update driver.
For reference Fix printer problems:
or
http://windows.microsoft.com/en-us/windows-10/fix-printer-problems
Note: Applies to Windows 10 as well.