Knowledge Base (KB)

How to create articles

https://support.happyfox.com/kb/article/56-create-knowledge-base-content/

How to add images to the articles

https://support.happyfox.com/kb/article/833-how-to-add-images-to-a-knowledge-base-article/

Can Actions

How to create Can Actions

https://support.happyfox.com/kb/article/49-use-canned-actions-for-frequent-replies/

Smart Rules

How to create and manage Smart Rules

https://support.happyfox.com/kb/article/167-create-and-manage-smart-rules

Reports

How to create custom reports

https://support.happyfox.com/kb/article/98-create-a-custom-report/

Reports details – explanations

https://support.happyfox.com/kb/article/101-happyfox-reports-explained/