Difference between Chat and Contact

There are two main divisions in the MS Teams Chat section, namely Chat and Contacts. The Chat stores all the group and individual conversations’ history (internal and external). On the other hand, Contacts help you to organize your contacts to facilitate your daily communication among your peers.

It is an easy and straightforward way of having chats in one place, organized chronologically, and instantly retrievable by search.

Go to Chat tab > click on the Chat arrow pointing down > select “Chat” or “Contacts”.

Create a contact group and add members                                                                 

1. Go to Chat tab > click on the Chat arrow pointing down > select “Contacts”.

2. Create a contact group by selecting “Create a new contact group” > type the name of the new group > “Create”.

3. To add people to your contact group, select “More options (…)” > “Add a contact to this group” > type the name of the user > “Add”. Repeat this process until you have added all the group members.